The most common area of focus among human service organizations is the first one—behaviors of the individual. At Community Action Partnership (CAP), we’ve found that just focusing on helping our program participants learn new behaviors isn’t enough. We also have to address human and social capital, issues of exploitation, and the political and economic structures that exist. One of our projects is called “Bridges to Work.” This project is focused on developing skills with both entry-level employees and their supervisors in order to increase retention and the opportunity for additional training, advancement, and income. We’ve found that we can have the greatest impact if we give entry-level employees and their supervisors a shared understanding. To that end, we use information from Getting Ahead in a Just-Gettin’-By World with entry-level workers as part of a comprehensive course to help them “do better” at work.
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